On May 25, 2018, the General Data Protection Regulation will be implemented. GDPR is a new data
privacy law introduced in Europe. This will impact how businesses collect, process, store, use, destroy, and personal data.
Failure to comply with the GDPR can result in significant fines up to 4% of global annual revenue for certain violations.
Here’s how Rewards Fuel is doing their part.
Our team has created the necessary controls and features in place, so once the GDPR comes into effect, you’ll be rest assured that you can continue to use our service with confidence.
Now you’d be able to use Rewards Fuel in a GDPR-compliant manner. Here's how you can learn about the new features and controls we've provided here on our GDPR Compliance page.
We want to be open and transparent with you, and therefore encourage you to contact us if you have any questions about this policy or the ways in which we use your personal data.
This policy applies to our applicants, customers and visitors to our offices generally. We take our privacy responsibilities seriously and are committed to protecting and respecting your privacy.
Questions regarding this policy should be directed to our Data Protection Compliance Manager. The Data Protection Compliance Manager is responsible for ensuring compliance with the General Data Protection Regulations and this policy. That post is held by our Operations Manager, who can be contacted at firstname.lastname@example.org. Any questions about the operation of this policy or any concerns that the policy has not been followed should be referred in the first instance to the Data Protection Compliance Manager.
Data protection principles
We will comply with data protection law and the GDPR. This says that the personal information we hold about you must be:
Personal contact details such as your name, title, address, telephone number, date of birth and e-mail address.
Recruitment information (including personal information such as copies your right to work documents, your CV or cover letter which is sent to us as part of the application process).
Information provided to us by recruitment agencies in relation to your application for employment with us.
Your name and e-mail address and other data is collected when you register an account with us or enter a contest either on our website or through and iframe embedded contest.
Information you provide to us via our website, for example, by using the ‘Contact’ form on our website or by corresponding with our technical team.
When opening a ticket by reporting an issue to our Customer Service team, you may forward your support logs to us. We may collect personal information such as your IP address and name from your support logs to assist us in providing a quick solution to your problem.
Personal information provided to us by the third party service providers we work with, for example, analytics providers.
Contact details such as your name, title, business telephone number and business e-mail address.
Information that you provide or we collect during our interactions with you or your employer, such as how long we have done business with you or how long you have worked at your company.
Information gathered by cookies
Personal information provided to us by third party service providers we work with, for example, payment service or analytics providers.
Electronic versions of the information you provide to us or we collect about you is stored in AWS Datacenters which conforms to the USA / EU Privacy shield. Your rights of access, correction, erasure and restriction
Your rights in connection with your personal information
Under certain circumstances, by law you have the right to:
Request access to your personal information (known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
Request the erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to stop processing personal information where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground.
Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
Request the transfer of your personal information to another party.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to another person who has no right to receive it
Where we are providing you with marketing information, you can also change your marketing preferences by using the unsubscribe button at the bottom of our marketing e-mails sent to you.
Once we have received notification that you have withdrawn your consent, we will no longer process your personal information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so.
If you fail to provide certain information when requested, we may not be able to perform the contract we have entered into with you (such as providing you with our products or services), or we may be prevented from complying with our legal obligations (such as to ensure the health and safety of visitors to our offices).
To download your data or be forgotten you need to login to your existing account.